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# Creating a bookable offering: tours, classes, and appointments

Create a bookable offering for a farm tour, class, or private appointment. Save it as a draft while you prepare the details, then publish it when guests can start reserving times.

## Choose the kind of booking

Open **Dashboard > Services > Bookings**, then choose **New offering**. Under **Offer as**, choose yourself or an organization you manage. This profile is the public host and receives the payout.

Under **Booking type**, choose **Group experience** for a shared tour or class, or **1:1 appointment** for a private time slot. The provider and booking type cannot be changed after creation; use a new offering if either needs to change.

![New offering basics with the provider, booking type, and title](https://cdn-test.creatures.com/5c4/888/082/9e61d.png?width=1760)

## Add the details guests need

1. Give the offering a specific **Title** and explain what happens, who it suits, and what guests should bring.
2. Add real photos or videos. The first photo or video is the cover; drag the media to reorder it.
3. Set the **Duration** and price. Group experiences can be priced per person or per booking. Appointments use one price for the private party.
4. For a group experience, set the session capacity and the smallest and largest party you can accommodate. You can add guest types, such as adult and child, and optional extras.
5. Add **Booking questions** for information you need before the visit. Choose an **Answer type** of **Short answer**, **Long answer**, or **Checkbox**, and make each **Required** or **Optional**.

![Guest types with separate prices and seat-counting choices](https://cdn-test.creatures.com/323/a74/2e6/82511.png?width=1760)

## Set payment, cancellation, and place

Under **Payment at booking**, choose **Full payment**, **Deposit now, rest in person**, or **No payment (reserve only)**. For a deposit, enter the amount due now and arrange collection of the remainder in person.

A standard booking with an online payment adds a guest service fee. With a Creatures Pro host, guests pay the listed price and any card-processing cost comes from the host's payout. Guests see the amount due before paying.

Choose **Full refund up to a cutoff** and the required notice, or **No refunds**. An eligible customer cancellation keeps any service fee or card-processing amount named on the booking. A provider cancellation before the session starts refunds the full payment. These policies do not provide custom partial refunds.

Add the venue address and set **Public location display**. Confirmed guests receive the full visit address. Use **Guest waiver or agreement** if guests must [sign an agreement before checkout](https://help.creatures.com/en/article/signing-an-agreement-and-requiring-one-before-a-booking-1ac1zmi/).

## Build the availability

Set **Weekly session times** for a group experience or **Weekly hours** for appointments. Use **Add an extra date** for a one-time opening and **Block a date** for time away. Check the offering's timezone. Appointments also have **Buffer before** and **Buffer after** for setup and cleanup.

![Weekend session times and controls to add or block a date](https://cdn-test.creatures.com/c0e/3a1/d4a/8d17e.png?width=1760)

Select **Save draft**, then **Publish** from the Booking dashboard. If publishing is blocked, use **Continue setup** for a missing address or future availability, or complete the verification shown by **Verify phone** or **Verify identity**. **Pause** stops new reservations without deleting past bookings. Next, learn [how to run incoming bookings](https://help.creatures.com/en/article/taking-bookings-schedule-check-in-promos-and-the-calendar-feed-124mml6/).

### Related information

- [Taking bookings: schedule, check-in, promos, and the calendar feed](https://help.creatures.com/en/article/taking-bookings-schedule-check-in-promos-and-the-calendar-feed-124mml6/)
- [Sharing and embedding your bookable offering on your website](https://help.creatures.com/en/article/sharing-and-embedding-your-bookable-offering-on-your-website-e6dap1/)
- [Booking and managing a session as a customer](https://help.creatures.com/en/article/booking-and-managing-a-session-as-a-customer-1paz7t/)