> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.creatures.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Offer genetic storage as a provider If you store semen, embryos or other genetic material for other farms, create a storage service, publish it, and approve the customers who apply. Each customer's material then lives in their own storage account, and you record intake, placement and releases from **Dashboard** > **Services** > **Storage**. A storage account is the monthly link between one customer, your service and the material you hold for them. ## Before you start Setting up is free, and you can save a draft at any time. To publish, you need a [verified phone number](https://help.creatures.com/en/article/verifying-your-phone-number-1n2mfmy/) and a completed [identity check](https://help.creatures.com/en/article/verifying-your-identity-1e3xy1a/). You can offer storage as yourself or as an organization you own or co-own. Want customers to see your facility's business name? Create that organization first. The form links to it. ## 1. Create the service Select **Create storage service** on the **Services** tab, or **Offer storage** on **Marketplace** > **Storage**. Then fill in the form: - **Service title**, **Provider** (your **Personal account** or an organization) and **Description**. - **Facility location**. Public pages show the city and region. - **Accepted materials**, such as straws, embryos, oocytes or hatching eggs. - Under **Billing**, your **Monthly rate**, any **Minimum commitment**, and what the **Rate applies per**. **Storage account (best for automatic billing)** is the simple choice. **Inventory item (manual adjustment)** and **Stored unit (manual adjustment)** bill on the count when storage starts, so you review billing as stock changes. Those two also need customer approval. - Turn on **Online subscriptions through Creatures**, **Offline or external billing**, or both. ![Storage service billing with a $35 monthly rate, Minimum commitment, Rate applies per storage account and both billing choices turned on](https://cdn-test.creatures.com/eea/b37/820/990ac.png?width=652) Write your **Storage terms and facility rules**: how to send material, tank access, release and shipping fees, insurance, and how you invoice. Customers see your **Minimum commitment** on the service page and when they start storage. Creatures doesn't enforce it, so say in your terms what happens if a customer leaves early. By offering storage, you agree to the provider duties in the Creatures Terms, such as reasonable care and accurate records. Under **Customer approval**, keep **Require approval before customers can start storage** on to review each customer first. Choose an **Application form**, or keep the default one. Then select **Save draft**. ## 2. Publish and share The **Services** tab lists each service with **View**, **Edit** and **Publish**. Once a service is live, **Publish** becomes **Pause service**. Send the public service page to your current customers so they can apply. ![Storage services with a draft service ready to Publish and an active service with Pause service](https://cdn-test.creatures.com/cb4/9f1/b17/88cf5.png?width=1760) ## 3. Approve customers New applications appear on the **Applications** tab. Select **Review** to read the answers and any material listed, then **Approve** or **Reject**. ![Storage applications with a pending application from Jordan Brooks and Approve and Reject buttons](https://cdn-test.creatures.com/895/5a0/6c8/a5c83.png?width=1760) Approved customers get a notification and can select **Start storage** with card or offline billing. They show up under **Customers** once they start. ## 4. Bring in and place material First, build your map on the **Facility** tab: rooms, tanks, canisters, canes, goblets, boxes and slots. Then open **Customers** and select **Manage storage** for a customer. Material is listed by its batch number. - **Expected intake** lists the material named in the customer's application, marked **Waiting for receipt**. When it arrives, choose where it goes, add a receipt note, and select **Confirm received**. It counts as stored only after that step. - **Place or move units** moves stored units to a new spot. Select **Record placement**. - **Import inventory** loads a customer's existing records from a CSV or XLSX file of up to 1,000 rows. Start from **Download sample CSV**. Imported items always belong to that customer. ![Expected intake with four straws waiting for receipt, a cane chosen and Confirm received](https://cdn-test.creatures.com/ade/8e6/1df/72292.png?width=1154) When a buyer keeps a marketplace purchase with you, it shows in the **Provider receipt queue** on **Customers**. Select **Receive transfer** once it is in your tank. See [Keep purchased genetics in storage](https://help.creatures.com/en/article/keep-purchased-genetics-in-storage-ihwcy5/) for the buyer's side. ## 5. Answer release requests Customers can ask to ship, pick up, release or use their material. Each request shows in the **Release queue** on that customer's page, with the quantity and destination. Add a note if you like, then select **Approve** or **Reject**. Set up the shipment or pickup directly with the customer. ![Release queue with a pending request to ship 2 straws and Approve and Reject buttons](https://cdn-test.creatures.com/621/6ab/59a/d2fc7.png?width=780) ## Fees and payment Offline billing has no Creatures fee. With card billing, the customer pays a 5% Creatures service fee on top of your rate. Creatures also keeps a 5% provider fee from your payment. [Creatures Pro](https://help.creatures.com/en/article/creatures-pro-pricing-benefits-and-managing-your-plan-jylim3/) waives the provider fee. Each monthly card payment, less any provider fee, arrives in your Creatures Wallet as a monthly storage payout. ### Related information - [Subscribing to genetic storage](https://help.creatures.com/en/article/subscribing-to-genetic-storage-16yrhwy/) - [Keep purchased genetics in storage](https://help.creatures.com/en/article/keep-purchased-genetics-in-storage-ihwcy5/) - [Requiring buyer applications and building a form](https://help.creatures.com/en/article/requiring-buyer-applications-and-building-a-form-1v1q4ed/) - [Your Creatures Wallet: balance, holds, and getting paid](https://help.creatures.com/en/article/your-creatures-wallet-balance-holds-and-getting-paid-1fpjuhg/)