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# Opening your program to applications and running a waitlist

Program applications collect buyer interest before a particular litter or group is available. They are free and do not create a reservation or payment.

![Program waitlist intake and application form controls for an organization](https://cdn-test.creatures.com/8c1/7ec/7a7/d7562.png)

## Open intake for the correct profile

Go to **Dashboard > Applications > Programs**. Open or close intake separately for your personal profile and each organization you own or co-own. Closing stops new applications but keeps existing ones active. Buyers see **Join program waitlist** only while intake is open.

Select **Save** after changing intake. If an **Edit** action appears beside **Application form**, use it to review the questions for that program before sharing your profile.

## Decide each application

Read the answers, then choose **Accept**, **Waitlist**, or **Pass**.

![Program application with fit assessment and Accept, Waitlist, and Pass actions](https://cdn-test.creatures.com/8c8/011/00b/3b7a1.png)

Accept places the buyer in your accepted pool. It does not create a reservation. Waitlist adds them to the ranked queue. Pass closes the application and notifies them.

Any **Fit** assessment helps you review suitability; it is separate from the **Accept**, **Waitlist**, or **Pass** decision. Read the buyer's answers before changing either one.

## Run the queue and offers

Reorder the queue when needed and decide whether the next eligible person should receive an offer automatically. Only one offer is active per queue. An offer lasts **72 hours**.

![Ranked program queue with offer and automatic-continuation controls](https://cdn-test.creatures.com/f7d/358/937/93931.png)

Acceptance moves the buyer to the accepted pool. Decline or expiry keeps them waitlisted but moves them to the end. Withdrawal removes their place. A guest who has not completed account setup cannot receive an offer yet. In a group queue that charges an application fee, an applicant must also finish that payment before receiving an offer. Program interest itself remains free.

When a matching count group is ready, choose it from **Attach to litter** on an accepted application, then select **Attach**. That step creates the group application and reservation place. Until then, no animal or payment is promised. See the [buyer program guide](https://help.creatures.com/en/article/applying-to-a-breeders-program-waitlists-and-offers-1y2z17j/).

If the queue looks wrong, first check that you are viewing the correct personal or organization program. Then review expired, declined, or withdrawn offers before sending another. Do not ask a buyer to pay from the program screen; payment begins only after a later group or listing step presents clear terms.

### Related information

- [Offering a count group to buyers](https://help.creatures.com/en/article/offering-a-count-group-to-buyers-1oz24o3/)
- [Requiring buyer applications and building a form](https://help.creatures.com/en/article/requiring-buyer-applications-and-building-a-form-1v1q4ed/)
- [Reviewing and approving buyer applications](https://help.creatures.com/en/article/reviewing-and-approving-buyer-applications-7cxop5/)