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# Show earnings and fees

# Show earnings and fees

The earnings page shows what your show has taken in, broken down so you can reconcile it. Open your show and select **Earnings**.

![The earnings summary: gross entries, refunds, and net to your org](https://cdn-test.creatures.com/e16/d40/282/6c0ad.png?width=1760)

## The summary tiles

- **Gross entries.** Everything exhibitors have paid in entry fees, online and offline. If any was collected offline, a sub-line calls that out.
- **Refunded to exhibitors.** What has been refunded (from scratches). If a refund is still settling, a sub-line notes the amount that has not cleared yet.
- **Net to your org.** What your organization keeps after refunds. The sub-line reminds you it is paid to your org's wallet, plus anything recorded offline.
- **Entries.** How many entries have been taken.
- **Exhibitors.** How many distinct exhibitors have entered.

## The breakdowns

![The by-class and by-order earnings breakdowns](https://cdn-test.creatures.com/8ce/5ea/e7f/bc84d.png?width=1760)

Two tables let you reconcile the totals:

- **By class.** Each class with its fee, entry count, scratches, gross, and refunded amounts.
- **By order.** Each exhibitor's order with its status, entry fees, refunds, and net. An order whose refund needs attention is flagged here.

## The money model (who pays what)

The footnote on the page states it plainly: "Entry fees go to your org in full; exhibitors cover the processing & service fee at checkout. Manage refunds and scratches from the entry queue."

In other words:

- **Your org keeps the full entry fee.** The service fee is not taken out of your entry revenue.
- **Exhibitors pay the service fee** on top, at checkout. You chose how it is calculated when you set up the show (see the service fee mode in [Creating a show](https://help.creatures.com/en/article/creating-a-show-u8jagg/)).
- **Entry money pays out to your organization's wallet.** From there you withdraw it to your bank. See [Your Creatures Wallet](https://help.creatures.com/en/article/your-creatures-wallet-balance-holds-and-getting-paid-1fpjuhg/) and [Withdrawing your money to your bank](https://help.creatures.com/en/article/withdrawing-your-money-to-your-bank-xhnhko/).
- **Refunds** happen when you scratch a paid entry, and they are handled from the entry queue (see [Managing entries: the secretary console](https://help.creatures.com/en/article/managing-entries-the-secretary-console-hn41wx/)). A scratch refunds the entry fee but never the service fee.

Offline-recorded payments carry no service fee at all: recording a payment as offline confirms the entries and collects nothing extra.

### Related information

- [Managing entries: the secretary console](https://help.creatures.com/en/article/managing-entries-the-secretary-console-hn41wx/)
- [Creating a show](https://help.creatures.com/en/article/creating-a-show-u8jagg/)
- [Running shows on Creatures](https://help.creatures.com/en/article/running-shows-on-creatures-8ygura/)