Transportation & Logistics Assistance

You are welcome and encouraged to coordinate transportation directly between the buyer and seller within the Creatures app using Messages and order details.

Help from the Creatures Team

Our team is available to help coordinate logistics for any purchase through Creatures. As part of your purchase, we’re happy to assist and connect you with trusted animal transportation providers if suitable options are available on the platform yet.

Contact Us

• Chat with us anytime through the chat button in your lower-right corner on creatures.com.  
• Call or Text us at (434) 218-2178  
• Email us support@creatures.com

Updated on: 09/10/2025