What is the Post-Sale process?

Once a fixed-price purchase is made or an auction ends successfully, here’s how the post-sale process works:

1. Buyer Checkout

The buyer completes their payment securely through our trusted payment partner, Stripe. For more on payment options, check out this article.

2. Transportation Coordination

After payment is confirmed, the buyer and seller connect via the Creatures messaging system to finalize the transportation or pick up arrangements.

Creatures is also available to help with transportation, check out Transportation & Logistics Assistance for more information.

3. Shipping Confirmation from the Seller

Once transportation is coordinated, the Seller marks the animal as ‘Shipped’ from the animal listing page.

4. Delivery Confirmation from the Buyer

When the Buyer receives the animal, she will confirm the delivery from the original listing page.

5. Payout to Seller

Once the animal is successfully delivered, the payment is released to the seller’s Creatures Wallet. From there, the seller can securely transfer the funds to their connected bank account through Stripe.

6. Verified Ratings and Reviews

Both parties are encouraged to leave reviews associated with each transaction.

For a walkthrough of the entire process, checkout these tutorials:

• I Won An Auction: Now What?
• Purchase an Animal via Fixed Priced Listing

Updated on: 10/11/2025