What is Creatures?
What is Creatures? Creatures is an easy-to-use online marketplace and community where you can buy, sell, and adopt animals quickly, securely, and on your own terms. Our Mission: To be a natural online home for animal people like us — a place for every known and loved animal around the world. All creatures great and small. — Checkout these articles for more information about our site: Discover Creatures (https://help.creatures.com/en/article/discover-creaturSome readersHow is Creatures Different than other marketplaces?
How is Creatures different from other marketplaces? While there are other online marketplaces and auction platforms out there to buy and sell animals and related services, Creatures is the only full-service, digital platform dedicated to helping animal people like us do business better. Animal Sales Allowed and Encouraged Most major online marketplaces like Facebook, Etsy, eBay, Amazon, etc. prohibit animal sales. Creatures was built to change that. We not only allow animal listings,Few readers7 Reasons Creatures is Unique
7 Reasons Creatures is Unique 1. Secure Payment System We provide an easy & secure payment system for our buyers and sellers using CreatureShield: Buyers pay securely through Creatures Funds are held until the animal is safely received Only then are funds released to the seller This protects both parties and keeps the process secure and smooth. 2. Detailed & Transparent Listings Sellers are encouraged to represent each animal thoroughly with: Comprehensive heSome readersDiscover Creatures
Discover Creatures While there are other online marketplaces and auction platforms out there to buy and sell animals and related services, Creatures is the only full-service, digital platform dedicated to helping animal people do business better. Animal Sales Allowed and Encouraged Most major online marketplaces (like Facebook, Etsy, eBay, Amazon, etc.) prohibit animal sales. Creatures was built to change that. We not only allow animal listings, we support and encourageSome readersConnect with a Trusted Breeder
Connect with a Trusted Breeder Creatures makes it easy to discover certified breeders for your favorite animals. Step 1: Click the Breeders tab. This opens Creatures Breeder Directory with access to most animal organizations in the United States. (https://usercontent.us.prod.clueso.io/2fdd8463-2bc9-47a8-961a-481f9193d2a8/757c1f55-7701-4bf6-8b35-b4543f6df6fd/b89b0362-1b02-4a4e-9f9c-adfdac89f58d/images/16bd1c9d-3d92-4e6a-b786-0aaSome readersLearn More about your Favorite Animals
Learn More about your Favorite Animals At Creatures, we want to make it easy for you to discover everything you need to know about your favorite animals. Whether you’re a casual animal lover, a serious breeder, or just curious, our platform provides three powerful sections to guide your journey: the Species tab, the Learn tab, and the Tool tab. The Species Tab: Browse by Animal The Species tab is your starting poSome readersUnderstanding Verification on Creatures
Understanding Verification on Creatures At Creatures, we care deeply about protecting our community from fraud and scams. That’s why we’ve built a multi-step verification process for both buyers and sellers. All Users Email verification during account registration Credit card pre-authorization (5% hold) on auction bids to confirm buyer intent and prevent false activity or fraud All Users are encouraged to verify their account to strengthen trust within the communitPopularHow our Fees Work
How our Fees Work Creating a Creatures account is completely FREE for both buyers and sellers. There are no charges to join, manage your animals, or post listings. We only charge for successful transactions — so we only earn when you do. Our pricing is always transparent, with no hidden or surprise fees. Seller Fees Sellers pay a 5% service fee on the final sale price Alternatively, sellers can choose an annual subscription that includes unlimitedFew readersWhat’s an Organization?
What’s an Organization? An organization is any animal-related entity that has its own name. Organizations can include: Farms, ranches or breeding programs Animal rescues Zoos Animal transporters Veterinary practices The sky’s the limit! Individual users of the platform can create and manage multiple different organizations from the same user account. You can also add other users as owners or team members to help manage your organization page. The organization page content will aFew readersWhy add Animals?
Why add Animals? Creating individual profiles for each of your animals is at the core of the Creatures platform. Animal profiles provide an easy way to keep all your photos, videos, health, and breeding records in one place. They also make it easy for your fans to follow along! Here is how you can create individual profiles for your animals: Desktop options: Click the Add animal button in the upper left section of the Creatures home page. Click the Add animal button from the AniFew readersWhat's a Directory Listing?
What's a Directory Listing? The Creatures directory offers a free online presence for animal businesses of all types. Our goal is for every business in the directory to be “claimed” and managed by its rightful owner to help combat online scams and fraud. To claim an existing directory page for your business, simply click the green “Claim this breeder profile” button on the page to begin the process. If we already have an email address or phone number listed for the business, you’ll be offerFew readersTransportation & Logistics Assistance
Transportation & Logistics Assistance You are welcome and encouraged to coordinate transportation directly between the buyer and seller within the Creatures app using Messages and order details. Help from the Creatures Team Our team is available to help coordinate logistics for any purchase through Creatures. As part of your purchase, we’re happy to assist and connect you with trusted animal transportation providers if suitable options are available on the platform yet.Few readersWhat are Buyer Applications?
What are Buyer Applications? Sellers on Creatures have the option to require potential buyers to submit an application for review and approval before the buyer can: Be allowed to purchase a fixed price listing Place a bid on an auction This feature helps provide peace of mind for sellers who may want an additional screening step for potential buyers. Sellers can: Create or set up their own application forms Use ready-made template provided by Creatures Where to Access ApplicatiFew readersHow does Bidding Work?
How does Bidding Work? To place a bid on Creatures, you must: Register for a free account Verify your phone number Bid Verification All bids are backed by a 5% credit card hold to ensure commitment of potential buyers. A temporary hold is placed on your car when you place a bid. If you don’t win, the hold is automatically released when the auction ends/closes. Bidding Details A bid box displays the minimum required bid amount. SnFew readersWhat are Auction Events?
What are Auction Events? Auction Events provide a fun and effective way for a group of breeders to organize and run a sale together. The primary advantage is that each participating seller can market to their own existing communities and followers, bringing a larger volume of potential buyers for the whole group. Why Join an Auction Event? Strength in numbers: Each seller promotes the event to their own followers, which increases visibility for everyone involved. Larger BuyeFew readersWhat is the post-sale process?
What is the post-sale process? Once a fixed-price purchase is made or an auction ends successfully, here’s how the post-sale process works: Buyer Checkout The buyer is guided to a secure checkout page to pay via Credit card or ACH (bank transfer) payment. Transportation Coordination After payment is confirmed, the buyer and seller connect via the Creatures messaging system to finalize the transportation or pick up arrangements. Creatures is also available to help with transpFew readersHow Seller Verification Works
How Seller Verification Works To ensure that every listing on Creatures represents real people, real animals and real services, all sellers must complete three layers of identity verification and security: Phone verification Stripe third-party ID verification Stripe Know Your Customer Verification (So that a seller can withdraw funds from Creatures to a seller’s bankFew readers