Getting Started

• Saving searches and using your watchlist

  Get alerts when new animals match your filters, and keep individual listings in one shortlist.Popular

• Finding animals: search, filters, and distance

  Use marketplace search, multiple species, location, sale format, and focused filters to find realistic matches.Some readers

• Before you bid or buy: verification and payment

  Prepare your account, payment method, and any verification Creatures asks for before a purchase.Few readers

Bidding & Buying

• How auctions and bidding work

  Understand minimum bids, automatic bidding, payment holds, reserve status, time extensions, and checkout.Popular

• Making an offer on a listing

  Propose a price on an eligible fixed-price listing, confirm a guest offer, and check out after acceptance.Popular

• Paying with Wallet, Credit, and ACH

  See how Credit, Wallet funds, and the remaining card or US bank amount are combined at checkout.Popular

• Buyer applications: what they are and how to apply

  Complete a seller-required application for one listing and understand what approval does before checkout.Few readers

• How buying works: payments, held funds, and protection

  Understand the amount due, the 5% buyer fee, held funds, handoff confirmation, and seller payout.Few readers

• Reserving from a breeder: applications and deposits

  Apply for an upcoming litter or group, or pay a private animal deposit after reviewing its release and refund terms.Few readers

• Buying at a fixed price

  Review a fixed-price listing, choose Buy Now or cart, add services, and complete a protected checkout.Few readers

• Buying several animals with your cart

  Review eligible fixed-price animals from multiple sellers, privacy choices, discounts, and one combined checkout.Few readers

• Keeping your purchase private

  Choose purchase privacy at checkout and understand what is hidden, retained, and shown inside a sale event.Few readers

• Applying to a breeder's program: waitlists and offers

  Join a breeder program before a group exists, follow your waitlist place, and respond when an offer opens.Few readers

After the Sale

• Receiving your animal and confirming delivery

  Follow pickup, seller delivery, or transport, then confirm only after the animal is safely in your care.Popular

• I won an auction: what happens next

  Open the winning purchase, pay before its deadline, then arrange handoff through the protected sale record.Few readers

• When does the seller get paid? Your role as the buyer

  Know which buyer actions release held proceeds and when an objection window can complete the payout.Few readers

• The health guarantee and if your animal arrives sick

  Read the seller terms before buying and protect an unreleased payment when an animal arrives sick or not as described.Few readers

• Reporting a problem with your purchase (disputes and the objection window)

  Use the purchase handoff actions correctly, report before payout, and understand the 72-hour objection deadline.Few readers

• Paying outside Creatures

  Understand which payment, handoff, support, and ownership protections are lost when money moves elsewhere.Few readers