Keeping sponsors updated: posts, notes, and reminders

Select Post update on the animal's row in Dashboard > Sponsorships, write your news, and leave the Send to box checked. Every sponsor gets it by email with your photo, and it counts toward the update schedule you promised.

For news that only your stewards should hear, send a note to the circle instead. Stewards are the people who hold a place in the animal's circle.

Post an update

1. Go to Dashboard > Sponsorships and select Post update on the animal's row. The animal's Posts tab opens with the post box ready.
2. Write a sentence or two. Select Add media to add a photo or video. A photo and a sentence is plenty.
3. Leave Send to Petunia's 5 sponsors checked, then select Post update.

You can also post from the animal's Posts tab yourself. While the animal has sponsors, the Send to box is checked for you. Any post you share with it checked goes to every sponsor and counts as an update. Uncheck it for an everyday post that shouldn't reach their inbox.

Post update shows only when someone sponsors the animal.

Keep your promise

Each row on your Sponsorships page shows how you're doing:

• Last update says when you last posted, like "Last update 3 days ago".
• The update record shows your schedule and how often you kept it, like "Updates every 2 weeks · 12 of the last 12 on time". A new sponsorship shows "Updates promised every 2 weeks" until a few updates are due.
• Update overdue appears 3 days after an update was due.
• Updates due this week, at the top of the page, counts the animals with an update due in the next 7 days or already late.

Sponsors and visitors see the same update record on the animal's profile. Creatures also emails you when an update is due, and again if it's overdue. Each email has a Post an update button.

Send a note to the circle

A note is a private message. Only stewards get it, by email and on their sponsorship page. Supporters, who give without holding a place, don't get notes.

1. Select Note to circle on the animal's row. If the animal has a single place, it says Note to steward.
2. Type your Note. It can be up to 2,000 characters.
3. Select Send to 3 stewards (the button shows your number).

The note button appears once the animal has at least one steward.

Welcome notes and your team

The Welcome note from your setup form goes to each new steward and supporter by itself. To change it, select Edit from the sponsorship's menu.

If the animal belongs to your organization, members with the Team role can post updates and send notes too. In place of the money details, they see "You can post updates and send circle notes." They can't see the sponsor list or change the sponsorship.

Related information

• Managing a sponsorship: sponsors, price, sharing, pausing, and ending
• Setting up a sponsorship for an animal in your care
• When a sponsored animal is adopted, released, moves, or passes away
• Posting, reacting, and reposting in the community feed

Updated on: 29/10/2026