Reviews you receive
Reviews about you appear on your profile's Reviews tab and count toward your rating. You can reply in public, report a review that breaks the rules, and delete only reviews you wrote yourself.
When a review arrives
- Profile reviews appear right away, and Creatures sends you a notification.
- Reviews of a sale, transport, stud service, boarding stay, genetics storage or sponsorship are double-blind. You're told when the other person has reviewed you, but their words stay hidden until you post your own review or the 30-day window ends.
- Booking reviews from your guests appear on your Reviews tab as soon as they're posted. Creatures sends you a notification and an email, such as "You got a new review from Sam Lee for Farm Tour".
Until your first review arrives, your own tab says No reviews yet, with a short note on how reviews reach you.
Reply to a review
Type in the Write a comment box under the review and press the send button. Your reply stays under the review, so future buyers and guests can read both sides. The reviewer gets a notification.
Keep replies short and factual. Thank people for kind words, and calmly explain what happened when a review is critical. You can also add an emoji reaction instead of writing.
Report a review
Report a review that contains spam, harassment, private information, or anything that doesn't belong in a review. Please don't report a review only because you disagree with the rating.
- Open the review's three-dot menu.
- Choose Report review.
- Under What should we know?, explain what is wrong, then press Send report.
Your report goes to the Creatures team. It doesn't hide or remove the review on its own, and you can still reply while the team looks at it. To report someone's comment instead, open the three-dot menu next to the comment and choose Report comment.
What you can delete
You can't delete or hide a review someone else wrote about you, or their comments on it. This keeps honest feedback in place.
You can delete what you wrote yourself:
- Your own reviews, with Delete review in the review's three-dot menu.
- Your own replies, with Delete comment in the menu next to the comment.
There is no edit button. To fix a reply, delete it and write a new one.
How this affects your rating
Every visible review counts toward the average on your profile. Replies and emoji reactions don't change it. Your rating also includes reviews of organizations you own.
Related information
Updated on: 06/11/2026
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