Sign an agreement or waiver someone sent you
Open the email that says "You have an agreement to sign" and select Review & sign. You don't need a Creatures account, and it works on a phone or a computer.
A waiver for a booked visit has the title "Your waiver for" and the name of the experience. The link in the email is just for you, so don't forward it.
Read the document
The page shows who sent it, such as "Sent for your signature by Harper Lindgren." Read the whole document before you sign. The sender wrote it, not Creatures, so ask them if anything is unclear.
Sign it
- In the Sign as panel, check Your full legal name and Your email. Typing your name is your electronic signature.
- Fill in anything else the page asks for. Some waivers ask for a phone number, who is coming with you, or a few questions.
- Tick the box that starts "I have read this document and agree to be legally bound by it."
- Select Sign agreement.
Creatures records the time, your IP address and your device as proof that you signed. Signing never charges you.
What happens next
If other people still need to sign, you see "Your signature is recorded." Select View the document you signed to read it again.
When everyone has signed, the page says "Agreement completed," and you get an email with a View signed document button to read or download your copy. See Find and download a signed agreement.
If you don't want to sign
Open I don't want to sign this. Add a Reason if you like (the sender sees it). Then select Decline to sign and confirm.
A decline closes the agreement for everyone, and the sender is told. If you want changes, ask the sender for a new agreement. For a booking waiver, you can go back to your booking and sign instead.
If a booking or invoice is waiting on you
You sign a booking waiver right in the booking panel, which says "Read and sign the waiver to continue." If you signed the same waiver before, it may say your waiver is on file. Other adults in your group may get their own copy to sign. See Booking and managing a session as a customer.
An invoice that needs your signature says "One more step before payment." Select Sign agreement, sign, then select Continue to payment.
If it's for a stud breeding request
Sign while signed in to your Creatures account. Open Dashboard, then Services, then My breeding requests, and open your request. Select Review and accept quote, then Read and sign agreement.
You can't decline there. To ask for changes or say no, message the provider or withdraw your request. After you sign, select Return to breeding request to accept. If the provider changes the quote, sign the new copy from your request.
If the link doesn't work
Signing links stop working after 30 days, or when the sender sends you a newer one. If the page says "Signing link needed" or "This signing link has expired":
- Under Your email, type the address the agreement was sent to.
- Select Send my signing link.
A new link goes only to an email address on the agreement, so check that inbox and spam. You can get up to three new links a day. If you see "Too many requests," wait an hour and try again. If it was sent to your Creatures account, select Sign in instead.
If everyone has already signed, the page asks you to get a copy from the sender. If it says "This agreement is no longer active," the sender voided or replaced it, or another signer declined. Contact the sender.
Related information
- How agreements and waivers work
- Find and download a signed agreement
- Booking and managing a session as a customer
Updated on: 29/10/2026
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