Creating a bookable offering: tours, classes, and appointments

Create a bookable offering for a farm tour, class, or private appointment. Save it as a draft while you prepare the details, then publish it when guests can start reserving times.

Choose the kind of booking

Open Dashboard > Services > Bookings, then choose New offering. Under Offer as, choose yourself or an organization you manage. This profile is the public host and receives the payout.

Under Booking type, choose Group experience for a shared tour or class, or 1:1 appointment for a private time slot. The provider and booking type cannot be changed after creation; use a new offering if either needs to change.

Add the details guests need

1. Give the offering a specific Title and explain what happens, who it suits, and what guests should bring.
2. Add real photos or videos. The first photo or video is the cover; drag the media to reorder it.
3. Set the Duration and price. Group experiences can be priced per person or per booking. Appointments use one price for the private party.
4. For a group experience, set the session capacity and the smallest and largest party you can accommodate. You can add guest types, such as adult and child, and optional extras.
5. Add Booking questions for information you need before the visit. Choose an Answer type of Short answer, Long answer, or Checkbox, and make each Required or Optional.

Set payment, cancellation, and place

Under Payment at booking, choose Full payment, Deposit now, rest in person, or No payment (reserve only). For a deposit, enter the amount due now and arrange collection of the remainder in person.

A standard booking with an online payment adds a guest service fee. With a Creatures Pro host, guests pay the listed price and any card-processing cost comes from the host's payout. Guests see the amount due before paying.

Choose Full refund up to a cutoff and the required notice, or No refunds. An eligible customer cancellation keeps any service fee or card-processing amount named on the booking. A provider cancellation before the session starts refunds the full payment. These policies do not provide custom partial refunds.

Add the venue address and set Public location display. Confirmed guests receive the full visit address. Use Guest waiver or agreement if guests must sign an agreement before checkout.

Build the availability

Set Weekly session times for a group experience or Weekly hours for appointments. Use Add an extra date for a one-time opening and Block a date for time away. Check the offering's timezone. Appointments also have Buffer before and Buffer after for setup and cleanup.

Select Save draft, then Publish from the Booking dashboard. If publishing is blocked, use Continue setup for a missing address or future availability, or complete the verification shown by Verify phone or Verify identity. Pause stops new reservations without deleting past bookings. Next, learn how to run incoming bookings.

Related information

• Taking bookings: schedule, check-in, promos, and the calendar feed
• Sharing and embedding your bookable offering on your website
• Booking and managing a session as a customer

Updated on: 03/09/2026