Becoming a transporter on Creatures

Apply from Become a Transporter at the bottom of Marketplace > Transport. You need a verified identity and phone first. A license, insurance and a payout account can all come later.

Before you start

Creatures checks two things before you can apply:

• Your identity. See Verifying your identity.
• Your phone. See Verifying your phone number.

If either one is missing, Become a Transporter opens Verification required with Verify ID and Verify phone. Once both are done, it offers Continue transporter application.

You do not need a bank account to apply. You add one later, when you want to withdraw money from your Creatures Wallet. See Connecting your payout account.

Where to start

Become a Transporter sits below the transporter cards on Marketplace > Transport. Until you apply, it also shows on your dashboard: open Dashboard > Services > Transport > Requests and choose As provider. If Services isn't in the row, open More first.

Build your transport profile

1. Your profile links to an organization page, which is your business page on Creatures. Creatures makes one from your business details. If you already own a transport organization, pick it under Link to Organization.
2. Enter your Business Name and a Description of the animals you move and how you care for them. Help me write can draft a first version.
3. Add your Address under Base Location. Creatures uses it to measure distances for quotes.
4. Under Service States, every state except Alaska and Hawaii starts checked. Uncheck the ones you do not serve.
5. Service Radius (miles) is optional. If you set one, Opportunities only shows jobs that pick up and deliver within that distance of your base. Leave it blank to match on states alone.
6. Choose your Vehicle Types and Species You Transport. Capacity (optional) helps buyers judge the fit.
7. Enter your Per Mile Rate and Minimum Charge. Both must be more than $0.
8. Add at least one photo of your vehicle or trailer. Five or more photos build the most trust with buyers.

Add documents if you have them

Transport License and Insurance Certificate are optional when you apply. Any operating credential counts as a license: a USDOT registration, a USDA/APHIS carrier registration, a state permit, or a business license that covers hauling. If you add insurance, also enter the Insurance Expiry Date.

Creatures reviews each document before it shows on your profile. A reviewed license adds Licensed. Reviewed, current insurance adds Insured through and the end date. You need current, reviewed insurance before you can bid on open jobs.

What happens next

Select Submit Application. You see Application Submitted, and the page shows Application Under Review when you come back. Creatures notifies you once a decision is made.

• Approved: your public transporter profile goes live. Opportunities, My Jobs, Promo codes and Profile appear under Dashboard > Services > Transport.
• Application Not Approved: read the Reason: if one is shown. Fix the form below it and select Submit Application again.
• Account Suspended: contact Creatures support.

Approval alone does not let you bid. If you applied without insurance, add a current certificate under Profile and wait for Creatures to review it.

Related information

• Your transporter dashboard: opportunities, bids, and jobs
• Answering a transport quote request
• Requesting transport for an animal

Updated on: 13/11/2026