Listing a boarding service

Open Dashboard > Services > Boarding and select Create new service to build your boarding service as a draft. No Services tab on your Dashboard yet? Open More, then Services. When the draft is ready, select Finish setup on its card, then Publish, so customers can find it and apply.

Before you start

You can save a draft at any time. To publish, you need a verified phone number and a verified identity.

You don't need a bank account connected to collect boarding payments. They go to your Creatures Wallet. Set up payouts when you want to move that money to your bank.

Create the service

If you have no services yet, the button reads Create your first service. Both buttons open the same form.

1. Enter a Service title. Under Provider, choose your Personal Account or a farm or organization you manage.
2. Write a Description of the daily routine, what's included and which animals the space suits. Help me write can draft it for you.
3. Under Accepted species, pick every species you take. Customers can only apply with animals of those species.
4. Enter your Monthly rate per animal, from $1 to $100,000. A customer who boards two animals pays the rate twice. The form shows what the customer pays and what you get.
5. Choose a Minimum commitment: no minimum (month to month), or 3, 6 or 12 months.

6. Under Housing and turnout setting, choose Private / Individual Housing or Group housing (commingled). Group tells customers their animals may share space with others.
7. Fill in Service details and facility rules. The Creatures Standard Boarding Agreement already covers billing, liens, emergency vet care and basic daily care. Add only your own rules, such as vaccines, feed, visits and drop-off. See How agreements and waivers work.
8. Enter the facility Address under Location.
9. Under Customer screening, Require approval before customers can subscribe is on by default. For Application form, keep Use default boarding application, pick one of your saved forms, or choose + Create new form. Approval lets a customer subscribe. It doesn't charge them.
10. Turn on Hide from boarding directories only to keep the service out of the boarding directory. It isn't private: people can still find it in search, on your profile or through its link.

11. Add at least 5 photos of your facility. Videos are welcome, but they don't count toward the 5. The first photo becomes the main image.
12. Select Save draft. You can finish the rest later.

Selling an animal that will stay at your place? You can create and publish a service right from the listing. See Offering boarding with an animal you sell.

Publish your service

Your new service appears on My Services with the status Draft, and the card lists anything still missing. Select View to check the page, or Finish setup to open the form. At the bottom, confirm that your facility meets local licensing, zoning and care standards, then select Publish.

Once it's live, customers can find the service and apply. Creatures also shares a short post about it in the community feed, unless you hid it from directories.

If Publish doesn't go through, the form tells you why, such as a missing item. If your phone or identity still needs checking, select Complete verification, finish that step, then select Publish again.

To pause new business or review applications later, see Managing your boarding business.

Fees

The customer pays your rate for each animal plus a 5% service fee. Your provider fee is also 5% of your rate, so a $240 rate pays you $228 a month for each animal. An active Creatures Pro plan waives your provider fee. The customer's fee stays the same. See Seller fees and the Creatures Pro subscription.

Related information

• Managing your boarding business
• Offering boarding with an animal you sell
• Boarding your animals with a provider
• Seller fees and the Creatures Pro subscription

Updated on: 13/11/2026