Listing a boarding service

A boarding service begins as an editable draft. Add the care you provide, a monthly price for one animal, your screening choices, and real facility photos. Publish only when the page is complete and your provider setup is ready.

Before you start

You can save a draft before verification is complete. Publishing and accepting payments require phone verification and identity verification. You do not need a connected bank account to collect boarding payments. Complete payout setup when you are ready to withdraw earnings from your Creatures Wallet.

Create the service

Open Dashboard > Services > Boarding, then select Create new service.

1. Choose the personal or organization Provider that will offer the care.
2. Add a specific title and plain-language description. Explain the daily routine, what is included, and the animals the space suits.
3. Select every accepted species. A customer can apply or subscribe only with an animal whose species matches.
4. Set the Monthly rate per animal. Enter the price for one animal; Creatures multiplies it when a customer boards more than one. The allowed range is $1 to $100,000 per animal each month.
5. Choose No minimum - Month to month, or a 3, 6, or 12 month minimum commitment.

6. Choose Private / Individual Housing when animals are kept separately, or Group / Herd Environment (Commingled) when they may share space with others.
7. Complete the required Service Details & Facility Rules field. The Creatures Standard Boarding Agreement covers the shared baseline; add details such as vaccines, food, medication, visits, and drop-off. See What agreements are and how signing works.
8. Add the facility location.
9. Decide whether customers must apply first. Require approval before customers can subscribe is on by default. Under Application Form, keep Use default boarding application or choose a saved form for this provider. Approval lets a customer continue to payment; it does not charge them.
10. Select Hide from boarding directories only if you want to remove the service from those directories. It is not private: people can still find it in search, on the provider's profile, or through its link. You can still attach it to an animal listing. Publishing a hidden service does not create the usual feed announcement.

11. Add at least five distinct facility photos. Videos are welcome, but they do not replace the five required photos. Put the clearest image first because it becomes the main image.
12. Confirm that the facility meets the local licensing, zoning, and care rules that apply to it, then select Save Draft.

Publish and understand the fees

Review the finished page in My Services, then select Publish. Use Disable to stop new applications and subscriptions without stopping current subscriptions. Select Enable when you are ready to accept new customers again.

The customer pays your rate for each animal plus a 5% service fee. The normal provider fee is 5% of your rate, so a $240 rate produces a $228 provider amount before any other adjustments. An active Creatures Pro plan can waive the provider fee; the customer's fee remains. See Seller fees and Creatures Pro. For applications and current customers, continue with Managing your boarding business.

Related information

• Managing your boarding business
• Boarding your animals with a provider

Updated on: 02/09/2026