Booking a tour, class, or farm visit
Open the experience, choose who's coming and a time, and the booking panel shows the full total before you pay. You can book with a Creatures account or as a guest. Some hosts approve each booking first.
Find an experience
Browse Marketplace > Experiences, open a host's booking page, or use a link from the host.
Choose guests and a time
The panel's heading tells you how the visit works. A tour or class says Pick a session, and an appointment says Pick a time. Drop-in visits say Pick an arrival window or Pick a day, and a stay says Choose dates.
- Set how many of each kind of guest are coming, and add any extras. Each one shows what one more adds, such as +$18 each or No charge.
- Check the Estimated total. It lists your choices, the Creatures booking fee, and what's Due today.
Next, pick a date, then a time. Each time shows the spots left, in the host's time zone.
Some visits ask How do you want to book? Share it with other guests, or book it just for your group. For a visit at your place, enter your address to see the travel charge. Only the host and their staff see it. If a time is full, select Join waitlist. Everyone waiting gets an email when a spot opens, and the first to book gets it.
Use a code or your balance
Enter a host's discount code under Have a promo code? To use a gift card, sign in and enter it under Have a gift code? It turns into Creatures Credit, a balance you can spend on Creatures.
When you're signed in, Use available balance spends your Creatures Credit first, then your Wallet balance. It shows what's left for your card. If your balance covers it all, the button reads Confirm booking.
Check out
Select Continue to checkout (Reserve for a stay, or Book all 6 dates for a six-date series). Creatures holds your spot for about 30 minutes. If it runs out, pick the time again.
If the panel asks, answer the host's questions, list who's coming, and sign the waiver. Then select Continue. Not signed in? Enter your name and Email for your confirmation. You can also turn on Text me about this booking for reminders and host updates.
Online payments include the Creatures booking fee: 5% of the price, at least $1.50. If the host pays for Creatures Pro, there's no booking fee. With a deposit, you pay the deposit and the fee today, and the rest at the visit. If everything is paid at the visit, nothing is charged online.
When the host approves each booking
If the host approves each booking, the panel says so and says how soon they'll answer. Pick your time and select Request to book. If the panel asks for details, fill them in and select Send request. Nothing is charged yet.
If the host approves, you get an email with Pay now. Pay within 48 hours, or before the visit if that's sooner, or the time is released.
When you agree a date with the host
For a Visit by request, fill in the form under Request a visit. Add up to three dates, an earliest start and latest finish, your guests, and a note. Then select Send request. Nothing is charged yet.
The host replies with a quote: the time, the price, and how long it's good for. Select Accept and pay before it runs out, or No thanks to turn it down.
After you book
Your confirmation email has your ticket and a View your booking button. To give a visit to someone else, select Give this as a gift on its page.
Related information
- Your booking: ticket, messages, changes, and cancellations
- Gift cards: buying, redeeming, and refunds
- Creatures Credit: what it is and how it is spent
Updated on: 29/10/2026
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