Your transporter dashboard: opportunities, bids, and jobs

After your transporter application is approved, your dashboard is where you find work, place bids, and run each haul to completion. It has three areas: opportunities (open jobs you can bid on), your bids, and jobs (work you have been assigned). This guide covers each one and the profile editor that keeps you eligible.

Opportunities: open jobs that match you

Your opportunities page at /dashboard/transport/opportunities lists transport requests that are still open and looking for a transporter.

• What you see: open requests filtered to your matches. A request appears only when its species is on your species list and, if you set service states, both the pickup and the delivery fall inside those states. Each card shows the route, the animal and species, the distance, and what other transporters have bid (the average bid and how many bids are in), so you can price competitively.
• Two things gate this page, and both must hold:
• You must be approved. If your status is pending, suspended, or rejected, the page shows that status instead of jobs.
• Your insurance must be current. If your insurance expiry date has passed, opportunities are hidden until you upload current insurance from your profile. This is the practical reason to keep your insurance date up to date.
• Placing a bid: on a request you want, you submit a bid with your price (and optional notes and an estimated pickup date). One bid per request: if you have already bid, you can update that pending bid instead of placing a second one.

Bids: what each status means

After you bid, the bid carries a status that tells you exactly where it stands:

• Pending. Your bid is in and the buyer or seller has not chosen yet. You can still update it (price and notes) or withdraw it while it is pending.
• Selected. Your bid won. The request is assigned to you and moves into your jobs as work to do.
• Rejected. Another bid was selected, or the request owner passed on yours. When one bid is selected, every other pending bid on that request is automatically rejected.
• Withdrawn. You pulled the bid back. You can only withdraw a bid while it is still pending.

When a buyer requests you directly (instead of you bidding on an open opportunity), you respond from the request itself: a suggested-quote calculator prices the haul from your rate and the distance, you can adjust it and add notes, and sending it moves the request to Quoted for the buyer to accept.

Jobs: working a haul from assigned to completed

Your jobs page at /dashboard/transport/jobs holds every haul assigned to you. A job moves through a fixed sequence, and you advance it as you do the work:

• Assigned. The job is yours but you have not started. This is where a selected bid or a direct hire lands.
• In transit. You mark this when you have picked the animal up and are on the road. It updates the public tracking page so the buyer can follow along.
• Delivered. You mark this when you have dropped the animal off. The buyer is then prompted to confirm.
• Completed. The buyer confirms delivery, which closes the job and releases your payout into your Creatures Wallet. Your completed-jobs count goes up by one.

You can filter the jobs list with a status filter to view just assigned, in transit, delivered, or completed work, and the page keeps active jobs separate from completed ones so your current workload is easy to see. The important thing to remember about payment: your payout is released when the buyer confirms delivery, so keeping the status accurate and finishing the drop-off cleanly is what gets you paid. That payout lands in your Creatures Wallet, which you then withdraw to your bank; see Your Creatures Wallet: balance, holds, and getting paid.

Keeping your profile current (and the 5-photo rule)

Your profile editor at /dashboard/transport/profile lets you update your business name, description, service area, vehicle types, species, rates, license, insurance, and photos. A few rules apply when you save:

• A description is required. Unlike the first application, the editor will not save without one.
• At least 5 photos are required. The editor blocks saving until you have 5 or more images, and it tells you how many you currently have. This is the main thing that trips people up, so add a strong set of photos.
• Insurance lives here too. When your coverage renews, upload the new certificate and update the expiry date here to keep your opportunities flowing.

Saving sends you to your public transporter profile so you can see exactly what buyers see.

For how a buyer actually reaches you and what happens after they hire you, see Requesting transport for an animal. To set up the account in the first place, see Becoming a transporter on Creatures.

Related information

• Becoming a transporter on Creatures
• Requesting transport for an animal

Updated on: 23/06/2026