Articles on: Services: Transport, Boarding & Booking

Your transporter dashboard: opportunities, bids, and jobs

Once Creatures approves you, Opportunities lists open jobs you can bid on, and My Jobs tracks the trips you are hired for. You can see jobs without insurance, but you need current insurance that Creatures has reviewed before you can bid.

Both are under Dashboard > Services > Transport. Requests is there for everyone. Opportunities, My Jobs, Promo codes and Profile appear once you are approved.

Find work in Opportunities

Open jobs come from animal sales where the buyer added Creatures Transport. A job shows in Opportunities when all of these are true:

You carry its species.
Pickup and delivery are both in your Service States. If you chose no states, there is no state filter.
If you set a Service Radius (miles), pickup and delivery are both within that distance of your base.

Each card shows the animal, the Max bid, the miles, and the pickup and delivery towns. It also shows the average bid so far, or No bids yet. Some show Dedicated Haul or Shared Load, the service the buyer chose. "Town only. Confirm the exact address before transport." means the buyer has given only a town so far.

Open transport job for Ranger with the max bid, distance, pickup and delivery towns, and Place Bid

A notice above the list tells you when bidding is paused:

Add Insurance: no insurance certificate is on file.
Update Insurance: your certificate has expired.
A note that your documents are awaiting review: Creatures has not checked them yet.

Jobs stay visible in all three cases.

Transport opportunities notice asking you to add an insurance certificate, with Add Insurance

Place or update a bid

Select Place Bid on the job.
Enter a Bid Amount ($) no higher than the max shown.
Add an optional Note for the Creatures team, such as timing or your vehicle.
Select Submit Bid.

Place Bid with a bid under the max and a note for the Creatures team

The buyer never sees bids or notes. Creatures reviews the bids and assigns the job, and the other bids are turned down. Until then, the card shows Your bid: with the amount, and Update Bid lets you change it.

Quote requests that buyers send from your public profile are not in Opportunities. They arrive under Requests. See Answering a transport quote request.

Complete the job

Open the trip from My Jobs. The counts at the top show what is Assigned, In transit, Delivered (waiting for the buyer to confirm) and Completed.

My Jobs counts for all, assigned, in transit, delivered and completed trips, with filters

On the trip page, use Message Buyer to settle the exact address and timing. Then use Update status as the trip happens:

Select Mark picked up when the animals are loaded. The buyer sees that they are on the way.
Select Mark delivered at drop-off. The buyer is asked to check the animals and confirm.

Each button asks you to confirm before it changes anything.

Update status with the Mark picked up button on an assigned trip

The trip becomes Completed when the buyer selects Confirm delivery.

When you are paid

For an open job, the bid Creatures picked is your payout. It goes to your Creatures Wallet when the buyer confirms delivery. See Your Creatures Wallet: balance, holds, and getting paid.

If a delivered trip is not confirmed, message the buyer first. If that does not help, contact Creatures support. If you cannot do a trip you were assigned, there is no cancel button for you, so contact Creatures support right away.

Keep your profile ready

Use Profile to update your service area, species, rates, photos, license and insurance. At least one photo is required. Under Cold Chain, turn on Cold-chain capable and check the containers you handle. Both show on your public profile.

Changing a license, insurance certificate or expiry date sends it back for review. Your badges are hidden and bidding pauses until Creatures checks the new document. Your profile and your opportunities stay live.

Updated on: 29/10/2026

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