Creating your account and signing in

The same Join Free window creates a new account or signs you back in. Choose email, text message, Google, Facebook, or X; Creatures recognizes whether the account already exists.


Choose a sign-in method


Select Join Free or Sign in, then choose the method that is easiest for you.


Join Free choices for email, phone, Google, Facebook, and X


  • Email: enter your address and select Continue. Creatures emails a six-digit code and a one-time link.
  • Phone: when phone sign-in is available, enter a US or Canadian mobile number and select Text me a code, then enter the six-digit code from the message.
  • Google, Facebook, or X: choose the provider and approve the sign-in there.


There is no Creatures password to create or remember. A new code or one-time link protects each email or phone sign-in.


Finish an email sign-in


The most reliable option is to enter the six-digit code in the same browser where you started. If you open the email link instead, Creatures shows Confirm your sign-in before changing the signed-in account. Check the masked email, then select Continue as or Continue with that address.


Confirm your sign-in card for the masked Help Center email with Continue as, Use a different email, and one-time-link protection


The link works once and expires after one hour. If it has expired or was already used, select Email me a fresh link. If Creatures says too many new links were requested, wait an hour before trying again.



Email apps and social apps sometimes open links inside their own small browser. That browser may not share the Creatures sign-in you use in Safari or Chrome.


Return to the browser where you entered your email and use the six-digit code. Or copy the link into Safari or Chrome, confirm the sign-in there, and add Creatures to your home screen for a reliable app-like shortcut.


Add a recovery phone


After signing in with email or a social account, Creatures may suggest Add a recovery phone. Adding and verifying a number gives you another safe way back into the account. It also lets you turn on text alerts later. For the verification steps, see Verifying your phone number.



Updated on: 01/09/2026

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