Articles on: Getting Started

Creating your account and signing in

Select Sign in at the top of any page, or Create free account on the home page. The same window creates a new account or signs you back in, and there is no password: each sign-in uses a one-time code or link.


Choose how to sign in


The window is called Join Free or Sign In (or Join Free when you start from Create free account).


Join Free or Sign In window with Email address, Continue with phone, Google, Facebook and X


  • Email: type your Email address and select Continue. Creatures emails you a 6-digit code.
  • Phone: select Continue with phone (US & Canada), enter your Phone number, then select Text me a code. If a security check box appears, tick it first. Use email instead takes you back.
  • Google, Facebook or X: select Continue with Google, Continue with Facebook or Continue with X (Twitter), then approve the sign-in there.


Phone sign-in with the Phone number field and Text me a code


Creatures knows if you already joined. Started from Create free account but already joined? You'll see Welcome back.


Enter your code


Next, type the 6-digit code on Enter your code (Enter the code we texted you for a phone). Creatures checks it as soon as you type the last digit. You can also select Continue.


Enter your code page with the 6-digit code box and Continue


Each code works once and expires after 10 minutes. No email? Check your spam folder, then select resend it. Have a verified phone? Under Prefer text?, select Try text code.


New to Creatures? Create your account


If no account matches, Creatures opens Create your account. Enter your First name and Last name. Use your real name. Your farm or business gets its own page later.


Create your account form with First name, Last name and your profile link


Your profile link, next to Your link, comes from your name. Select Change to pick another, then Sign up. Started with your phone? This page also asks for your email and sends a code to confirm it.


After you sign up, Creatures takes you back to what you were doing, or to your home screen. Within a few minutes, a welcome note from Elliott arrives in Messages. It doesn't raise the Messages count, so open Messages to see it.



The code email's Sign in button opens Confirm your sign-in. Check the partly hidden email address, then select Continue as (an account you already have) or Continue with (a new account).


Confirm your sign-in card with Continue as and Use a different email


The link works once, for one hour. If it stopped working, select Email me a fresh link. To use another address, select Use a different email.


If something looks wrong


  • Too many codes. You can ask for 3 email codes an hour. The message says when you can ask again, and suggests Google or your phone instead.
  • Opened inside Facebook, Instagram or another app. You'll see a line like You can sign in here in Instagram. Browser options. Stay there and enter your code, or open it and select Copy link or How to open to move to Safari or Chrome. In the installed Creatures app, enter the code right there.
  • Joined in Facebook's browser? Later, in Safari or Chrome, the window may say Sign in with the same email. Use the email you joined with, and Creatures brings you back to that page.
  • Added an animal before making an account? Home and the animal's profile show Confirm your email to keep and the animal's name. Type the emailed code in 6-digit email code, then select Confirm. Or use the link in that email, such as View Daisy's Profile, or Sign in if you chose Send me a code. It works once, within an hour, even in another browser, and keeps you on the same account.
  • One more step to keep your account safe. If your account hasn't confirmed the email you used, Creatures may first text a code to the phone on file. See Keeping your account secure.


Add a recovery phone


If your account has no phone, Home may suggest Add a recovery phone once you've added your first animal. A verified phone gives you another way back in and lets you turn on text alerts. See Verifying your phone number.



Updated on: 03/11/2026

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