Articles on: Getting Started

Choosing how Creatures notifies you

Open Settings and stay on the Notifications tab to choose how each kind of update reaches you: in the app, by email, or by text. Your email, phone and privacy choices live on the Account tab next to it.

Open your notification settings

Select your photo at the top of any page, then select Settings. The Notifications tab opens first.

Updates are grouped by topic, such as General, Marketplace Activity, Breeding & Reservations, Bookings & Visits, Finance and Animals & Organizations. The list is long, so start with updates that can't wait, like bids, buyer questions and deliveries.

Turn each channel on or off

Every update has three choices: In-app (the bell at the top), Email and SMS (text messages). Two updates, Direct Message and Morning herd brief, also have Push: a notification on your phone or computer.

On a computer, the channel names sit at the top of each group. A blue switch is on. A green check means that channel always stays on. A dash means it isn't offered for that update.

Bookings & Visits notifications on a computer, with group switches under Email and SMS, and rows showing switches, always-on checks and unavailable dashes

On a phone, each choice has its own label under the update.

Marketplace Activity notifications on a phone, with All email and All SMS under the title and a labeled choice under each update

To change a whole group at once, use the switch under Email or SMS at the top of the group. On a phone, use All email or All SMS under the group's name. It changes every update in the group that you can change.

Each change saves as soon as you flip a switch. You'll see Notification preference updated, or for a group, a note such as Bookings & Visits email turned off.

Turn on text alerts

Text alerts start off, and they need a verified phone number so texts never go to the wrong person.

The Recommended SMS alerts card near the top turns on texts for your most time-sensitive updates in one step. Select Turn on SMS alerts, or Set up SMS alerts if you haven't verified a phone yet.

Recommended SMS alerts card with the Set up SMS alerts button

Without a verified phone, Creatures opens Verify your phone number. Enter a US or Canadian number and select Send code. Type the code from the text, then select Verify phone. The text alerts you chose then turn on. Your number isn't shown on your profile or listings. Turning on any SMS switch, including All SMS, opens the same window.

Verify your phone number window asking for a phone number, with Send code

Get one morning notification on care days

On Today, Creatures may ask Get one morning notification on care days? Select Turn on and allow notifications when your browser asks. You then get one notification on mornings when care is due, and none when nothing is due. Tap it to open Today.

In Settings, the Push switch on the Morning herd brief row under Animals & Organizations turns it on or off. Prefer a text? Select Text me instead on that row for one morning text with that day's animal reminders. Without a verified phone, Creatures asks you to verify one first.

Animals & Organizations notifications with In-app, Email, SMS and Push, and the Morning herd brief row with its Push switch and Text me instead

Choose how often saved searches email you

Once you've saved a search, a Saved Searches row appears at the end of Marketplace Activity. Pick one:

Instant emails you as each new match or listing update happens.
Daily digest or Weekly digest groups those emails into one.
Off keeps your searches saved but stops all their alerts.

Saved Searches row with Daily digest selected, In-app and Email on, SMS off

The timing only changes email. In-app and text alerts for matches still arrive right away, and so do emails about recent sales that match your search. Your watchlist and price drops have their own rows: Watchlist Updates and Price Drop Alerts.

Care reminders for each account

At the top of the tab, Care reminders by account lists each account whose animal care you help with, including your own. Choose My work and escalations to get reminders for the care that's yours to do, plus overdue care that's passed to you. Choose All care to get every care reminder for that account. Then select Save.

Your choice starts working once the account's owner turns on responsibilities for reminders. Until then, the row says it's unchanged. If the account is yours, the row links to Who can help, where you turn it on. See Assign care and manage your care duties.

Alerts for place tasks, like a barn chore or a tank's water test, don't follow this choice, and each task needs an Alert set in its care plan. They come to you for your own places. On an organization's place, they go only to the owner or co-owner responsible for that task. Their row is Place care reminders under Animals & Organizations. In-app starts on and email starts off, and they never come by text.

What still reaches you

Turning off email and texts never hides work you need to do. Anything waiting on you still shows in the bell and on Today. See Notifications and the Action Center.

Signed in from a link in an email or text? Creatures may ask you to confirm it's you with an emailed code before it saves a change. See Keeping your account secure.

Updated on: 04/11/2026

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