Opening your program to applications and running a waitlist

Program applications collect buyer interest before a particular litter or group is available. They are free and do not create a reservation or payment.


Program waitlist intake and application form controls for an organization


Open intake for the correct profile


Go to Dashboard > Applications > Programs. Open or close intake separately for your personal profile and each organization you own or co-own. Closing stops new applications but keeps existing ones active. Buyers see Join program waitlist only while intake is open.


Select Save after changing intake. If an Edit action appears beside Application form, use it to review the questions for that program before sharing your profile.


Decide each application


Read the answers, then choose Accept, Waitlist, or Pass.


Program application with fit assessment and Accept, Waitlist, and Pass actions


Accept places the buyer in your accepted pool. It does not create a reservation. Waitlist adds them to the ranked queue. Pass closes the application and notifies them.


Any Fit assessment helps you review suitability; it is separate from the Accept, Waitlist, or Pass decision. Read the buyer's answers before changing either one.


Run the queue and offers


Reorder the queue when needed and decide whether the next eligible person should receive an offer automatically. Only one offer is active per queue. An offer lasts 72 hours.


Ranked program queue with offer and automatic-continuation controls


Acceptance moves the buyer to the accepted pool. Decline or expiry keeps them waitlisted but moves them to the end. Withdrawal removes their place. A guest who has not completed account setup cannot receive an offer yet. In a group queue that charges an application fee, an applicant must also finish that payment before receiving an offer. Program interest itself remains free.


When a matching count group is ready, choose it from Attach to litter on an accepted application, then select Attach. That step creates the group application and reservation place. Until then, no animal or payment is promised. See the buyer program guide.


If the queue looks wrong, first check that you are viewing the correct personal or organization program. Then review expired, declined, or withdrawn offers before sending another. Do not ask a buyer to pay from the program screen; payment begins only after a later group or listing step presents clear terms.



Updated on: 03/09/2026

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