Reviewing and approving buyer applications

When you require approval on a listing, buyers who want it submit an application, and you decide. This article covers the applications inbox, the approve and deny actions, and one detail worth knowing: approving a buyer applies to all of your listings, not just one.

The applications inbox

• What it is: the place where applications to your approval-gated listings collect, each showing the buyer and their answers to your form.
• What it shows: the buyer's responses to every question you asked, so you can judge fit. A pending application sits here awaiting your decision.
• What it means: this is where you do the actual choosing. Read the answers, look at the buyer's profile, and decide.

Approve or deny

Each pending application gives you two actions:

• Approve: you accept the buyer. The buy or bid control unlocks for that buyer, and they are notified they can proceed. For a count-group reservation, approving moves their reservation forward.
• Deny: you turn the application down. The buyer is notified. Approval is at your discretion, so it is fine to decline a buyer who is not the right fit.

What the buyer sees

• If approved: they get a notification and can buy or bid as normal on that listing.
• If denied: they are notified that the application was not approved. They are not told a reason unless you have communicated one.

Approval persists for that buyer across your listings

This is the detail that surprises some sellers, in a good way:

• What it is: once you approve a buyer, that approval is recorded against you and that buyer, not against a single listing.
• What it means: an approved buyer is approved for all of your listings that require approval, current and future, without reapplying to each one. If you approve someone for one animal, they can buy your other approval-gated animals too.
• Why it works this way: if you already trust a buyer, making them reapply for every listing would be friction with no benefit. The approval follows the relationship.

If you ever want to reverse a decision, denying removes that approval. Otherwise, approving a good buyer once smooths every future sale to them.

After approval

An approved buyer checks out like any other, and the sale enters the protected flow: their payment is held by Creatures and reaches your Wallet only after they confirm delivery. See What happens after I sell an animal?. To take prices below asking, see Reviewing offers on your listing. To follow your applicants and buyers as they move from interested to purchased, see Your buyer pipeline.

Related information

• Requiring buyer applications and building a form
• Reviewing offers on your listing
• Listing an animal at a fixed price

Updated on: 23/06/2026