Reviewing offers on your listing

On a fixed-price listing, buyers can do more than pay your asking price: they can send you an offer. This article explains what you receive, the three things you can do with it, and what happens when you accept. (Offers are a fixed-price feature; auctions work by bidding instead.)

What a buyer sends you

An offer has two parts:

• An offer amount: the price the buyer proposes to pay for the animal. This is the heart of the offer.
• An optional message: a short note from the buyer, often introducing themselves or explaining the offer. A genuine note is a good signal about the buyer.

You are notified when an offer comes in, and it appears with your listing.

Your three responses

You have exactly three actions on an offer, and it helps to know there is no haggling loop built in:

• Accept: you agree to the buyer's price. The buyer is then sent to checkout at that agreed price, where they pay it (plus their buyer fee and any add-ons).
• Decline: you turn the offer down. The buyer is notified and is free to offer again at a different price or simply buy at your asking price.
• Withdraw (an accepted offer): if you accepted but something changes before the buyer has paid, you can withdraw the acceptance. The buyer is notified.

There is no counter-offer

Creatures does not have a counter-offer. You do not send back a different number; you accept or decline what the buyer proposed.

• What it means: if an offer is close but not quite, you decline, and the buyer can come back with a higher number. If you want to nudge them, use messaging to talk, but the formal action is still accept or decline on whatever amount they submit.
• Why it works this way: it keeps offers simple and fast, a clear yes or no, rather than an open-ended negotiation thread.

After you accept

Accepting does not complete the sale by itself; the buyer still needs to check out at the agreed price.

• The buyer pays at the agreed price. Acceptance sends them to checkout for exactly the amount you accepted.
• Accepted offers do not stay open forever. An accepted offer is held open for a limited window so the buyer completes the purchase promptly. If circumstances change in the meantime, that is what Withdraw is for.
• Then it is the normal protected flow. Once the buyer pays, their payment is held by Creatures and reaches your Wallet only after they confirm delivery. See What happens after I sell an animal?.

A buyer you accept an offer from shows up in your buyer pipeline, where you can keep notes and follow them through the sale.

Related information

• Listing an animal at a fixed price
• Reviewing and approving buyer applications
• What happens after I sell an animal?

Updated on: 23/06/2026