The Payout Process as a Seller Providing Transportation

The Payout Process as a Seller Providing Transportation

Here's how the payout process works when you handle transportation yourself.

Before you start: payment clearance

Creatures supports several checkout methods, including bank transfer. If a buyer pays by bank transfer, the payment can take up to five business days to clear before the sale moves forward.

Important: As a seller, keep custody of the animal until Creatures confirms payment is fully processed, especially in the case of bank transfer payments. If you're not sure whether payment has cleared, contact us and we'll help you verify.

1. Get notified of your sale

Once a buyer purchases your animal, you'll get a notification.

2. Manage the delivery

Go to Manage Delivery to start coordinating transportation with the buyer.

3. Mark the animal as in transit

Update the order status to In Transit so the buyer knows the animal is on its way.

4. Mark the animal as delivered

Once you complete the handoff, mark the animal as Delivered.

5. Wait for the buyer to confirm delivery

After the buyer confirms delivery, the order status changes to Completed.

What if the buyer doesn't confirm? Contact Creatures support and we'll help resolve the sale.

6. Receive your payout

Funds land in your Creatures wallet once released. Release timing depends on whether this is your first sale:

Payout released:

Wallet credited:

Updated on: 28/04/2026